Galaxy Note7 replacements arrive in Portugal on Sept 19, the US may have to wait longer

casasbahia.com.br

The Samsung Galaxy Note7 was off to a great, but a quickly discovered battery defect caused Samsung to issue an unprecedented worldwide recall.

We now hear the replacement stock for Portugal is already on the way and should be ready for exchange for September 19.

The phablet has successfully launched in China and few other markets recently, where Samsung made sure the Note7 units don’t pack faulty batteries.

There is some bad news for the USA though. The country is one of the biggest Samsung markets and the manufacturer is working hard to convince the Note7 buyers to return them via the official Exchange Program. Unfortunately, the users are concerned they will either have to wait too much for their new Note7, or if they opt for a trade-in phone (with cashback) they won’t be able to get Note7 afterwards by trading back their replacement phone.

Galaxy Note7 replacements arrive in Portugal on Sept 19, the US may have to wait longer

pontofrio.com.br

Indeed, the users will have to wait longer for their Note7 replacement because the Consumer Protection Safety Commission must inspect and allow the new units to enter the USA. To ease off the pain Samsung is giving the US owners two choices and urges them to return their faulty units as quickly as possible.

First, you may opt for a loaned Galaxy J phone upon returning the Galaxy Note7 and use it until the replacement stock is approved and ready for distribution.

Alternatively, you can get a Galaxy S7 or S7 edge trade-in and receive a refund for all Note7 accessories, the price difference between the two devices, plus an additional $25 gift card, in-store credit or bill credit. This ends the path toward receiving a proper Note7 unit, obviously.

But whatever you want to do, do it now, or you may get hurt as there are such cases already. This may help you identify if your unit has a faulty battery or not.

Source: gsmarena.com

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20 thoughts on “Galaxy Note7 replacements arrive in Portugal on Sept 19, the US may have to wait longer

  1. Anonym, 11 Sep 2016The FAA has just grounded the Note 7. If you happen to travel a lot by plane, this is a massiv… moreNo they didn’t. They just strongly advised that you turn it off.

  2. UK is getting the first replacements. Some lucky Samsung customers are getting the first batch tomorrow.

  3. Borrowed phone huh, I don’t suggest it, heck I don’t even suggest selling your smart phone as a second hand. Why you ask, for people who actually knows their way around this type of tech they can extract information from your phone even if you wipe the memory.

  4. Value lost already it’s very late to rebuild the Note 7 reputation replacement or not this phone is a dead end you’ll see my point sooner or later anyhow

  5. Gilda, 11 Sep 2016Actually the iPhone 6s beat it soundly in a speed test. I’ve yet to see any android phone matc… moreAndroidS can do more stuff then iPhone. Plus android has software freedom. Ios is locked and ha’s to be jailbreak but you void the phone’s warranty by doing that. Androids are more powerful and better battery life

  6. If Samsung made the note 7 with a removable battery look how much less of a problem this would be. Financial and logistical.
    Maybe Sammy will reconsider putting user replacable cards and batteries in future phones.

  7. deepairdiver, 17 hours agoIf Samsung made the note 7 with a removable battery look how much less of a problem this would… moreSamsung is very dump in Financial and logistical ways they’re not so smart as we thought

  8. Anonymous, 15 hours agoSamsung is very dump in Financial and logistical ways they’re not so smart as we thought Samsung is not dumb, dumb are the masses who throws 850€ for crap that blows up and it’s not even high end. *cough 6gb ram, 4000mah, stereo speakers etc. Cough*

  9. Tmobile is offering the Gs7 for a loaner phone. Don’t want that one! Although some retailers are lazy and don’t want to go through the process so they discourage you into trading in your phone all together for the gs7 or gs7 edge, voiding the option to get the replacement device. I went to 3 tmobile stores one said keep the device they will have the new ones around the 19th I’m like ok sounds good I’ll wait it out or go back to the note 5!

  10. deepairdiver, 17 hours agoIf Samsung made the note 7 with a removable battery look how much less of a problem this would… moreThey can’t do that with glass. They can’t do it with metal either, without losing appearance of glass, wireless charging, ip68, and they’d also have to lower the battery capacity.

  11. Grey1213, 13 hours agoThey can’t do that with glass. They can’t do it with metal either, without losing appearance o… moreThat’s just not all even true

  12. Gilda, 11 Sep 2016Actually the iPhone 6s beat it soundly in a speed test. I’ve yet to see any android phone matc… moreWow toy can’t read. The part about nothing beating the note was clearly referring to the fact that it’s most overall advanced or ahead phone.

    And factually the iPhone has been losing most speed tests the past few years.
    So try again. IOS is not that amazing. Is just restricted with half baked updates. And anyone who had actually used it has definitely seen performance issues

  13. Anonymous, 19 hours agoAndroidS can do more stuff then iPhone. Plus android has software freedom. Ios is locked and h… moreAndroid fanboy… maybe not even
    You dont know what you are talking about so keep your mouth shut
    jailbreak will never void iphone warranty so get your fact right and its very easy to revert it back to stock unlock Android (just factore restore will do the trick).

    For android, if you root it then your warranty is done (more than 90% of manufacturers will void your warranty) and its not easy to unroot like how you un-jailbrak iphone meaning you have to know what you are doing.
    Also some phones like Samsung, you wont be able to use S-pay / Knox if you root your phone once.

    Get a real job and buy at least one of iOS / Android flagship phone… then comment again

  14. Herodroid, 11 Sep 2016wow i cant believe the tittle, arent US the first always to get stuff?Yes, but they just cant allocate enough to cover US
    Looks like it will take forever for them to replace the faulty units
    Samsung is pretty much doomed at this point,
    God knows when FAA and other airlines will life their ban on Note 7
    I’m done with Samsung for now, going with iPhone 7 or Google Pixels
    Will check back with S8 next year

  15. JMTM, 11 hours agoYes, but they just cant allocate enough to cover US
    Looks like it will take forever for them … moreFAA doesn’t have a ban.

    And if you bothered to read the article you would know the US delays are because of US officials getting in the way.

  16. It’s skeptical if Samsung can 100% solve the battery explosion without redesign the mechanical structure in Note 7.

    In another word, Samsung just do a quick fix in a very short time in order to able to ship Note 7.

    Users have the right to know how could Samsung fix the battery explosion in such a short time?

  17. Grey1213, 11 hours agoFAA doesn’t have a ban.

    And if you bothered to read the article you would know the US delay… moreWhat you call “getting in the way” other people call “proper safety testing.” Samsung still hasn’t announced an official recall because they don’t want to explain to regulators why they released such a faulty product. Maybe Samsung should worry more about their consumers than their profits in this situation.

  18. Anonymous, 19 hours agoAndroidS can do more stuff then iPhone. Plus android has software freedom. Ios is locked and h… moreWhat you can do on a phone it doesn’t depend on the OS alone but also the apps. Going to android I will miss all those apps made and offered for free by Apple (iWork, iLife) plus many other apps that do not exist on android. Moreover the iPhone offers an alternative to all Google apps. It is possible to get all google apps on the iPhone, too but if you don’t like them as I do, it is possible to be google free. Actually, the very idea that going to Android the first thing I have to do is to set up a google account really puts me off.

  19. Sam Atlas, 11 hours agoIt’s skeptical if Samsung can 100% solve the battery explosion without redesign the mechanical… moreBy replacing the defective batteries with new and non-defective ones. Its not rocket science man.

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